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whatfix

enhancing 'self-service" capability of web based products & applications.

About

Its boring to read a verbose product help or go through a screen-cast, if you feel the same, its time to switch over to whatfix. With whatfix anyone can create interactive guides with just few clicks (under 5 mins) and integrate them with applications & websites. WhatFix guides can be integrated as videos, slideshows, articles, widgets, buttons, links etc and it will provide help directly inline to application encouraging self service. Example: Let say you are looking for 'How to make your facebook wall posts only visible by friends?' - whatfix interactive guides will provide step-by-step instructions (balloon tips) within the website to complete the task, in this case inline to Facebook. a. Enterprise product companies can improve their customer support documentation b. SaaS products can offer self service help directly inside their application c. Trainers can provide real time hands on for students d. Content creators can build howto videos quickly